FAQS

WHEN WILL MY BOX/ORDER BE DELIVERED?

After your payment has been processed your order will be shipped within 2 business days from order date via UPS or USPS. Carriers estimate that standard shipping orders can take 3-8 days to deliver, however we have experienced that orders typically deliver between 2-5 days based on your location. We are not able to guarantee exact delivery.

HOW WILL I BE CHARGED? (Subscriptions)

Your card on file will be automatically charged based on your date of subscription and subscription frequency. You can also reschedule and skip payments as you see fit, however, orders will NOT be fulfilled and/or shipped until payment has been processed.

HOW CAN I MANAGE MY SUBSCRIPTION?

Once you have successfully ordered you will be emailed a link to be able to fully manage your subscription. If you signed up for an account, you will also be able to view your subscription details through your Stoner Savior account.

DO YOU ACCEPT RETURNS?

Due to the perishable nature of some of our items we currently accept returns for select items. For more information regarding returns please refer to our return policy.

WHAT DOES OTD AND ALO MEAN?

The "On the dot" size option is sometimes abbreviated as OTD and the "A lil' over" size option is sometimes abbreviated as ALO. We use these terms interchangeably.

WHAT IF I DON'T LIKE SPICY SNACKS?

If you are not a fan of spicy snacks please let us know in the order notes or shoot us an email and we will use that information to update your customer preference profile.

WHAT IF I AM ALLERGIC TO SOME OF THE SNACKS?

Please mention any food allergies in the order notes. We will try our very best to accommodate food allergies, but CANNOT guarantee that we will be able to.

DO YOU SHIP INTERNATIONALLY?

We do not currently ship internationally. As of now orders are only available to US residents!